Fresh, Organic Groceries Delivered to Your Door

1. Agreement to Terms

By accessing and using Prevail Food Market's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Prevail Food Market provides online grocery ordering and delivery services, offering organic and locally-sourced food products to customers in our service areas.

3. User Accounts

Users must provide accurate and complete information when creating accounts. You are responsible for maintaining the confidentiality of your account credentials.

4. Orders and Payments

All orders are subject to availability and acceptance. Prices are subject to change without notice. Payment is required at time of order placement.

5. Delivery Terms

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. We will make reasonable efforts to meet delivery windows.

6. Cancellation and Refunds

Orders may be cancelled up to 30 minutes after placement. Refunds for damaged or unsatisfactory products will be processed according to our satisfaction guarantee policy.

7. Limitation of Liability

Prevail Food Market's liability is limited to the cost of products purchased. We are not liable for indirect, incidental, or consequential damages.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

1. Information We Collect

We collect personal information including name, address, email, phone number, and payment information when you create an account or place orders.

2. How We Use Your Information

Your information is used to process orders, provide customer service, improve our services, and send promotional communications (with your consent).

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who help us operate our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage. You can control cookie settings in your browser.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

8. Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (555) 234-7890.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

1. Right to Information

You have the right to know how your personal data is being processed, including the purposes, categories of data, and recipients.

2. Right of Access

You can request access to your personal data and receive a copy of the information we hold about you.

3. Right to Rectification

You have the right to correct inaccurate personal data and complete incomplete data.

4. Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances.

5. Right to Restrict Processing

You can request limitation of processing of your personal data in specific situations.

6. Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transfer it to another controller.

7. Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8. Legal Basis for Processing

We process your data based on contract performance, legal compliance, legitimate interests, and your consent where required.

9. Data Protection Officer

Contact our Data Protection Officer at [email protected] for any data protection inquiries.

10. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

Digital Millennium Copyright Act (DMCA) Policy

Prevail Food Market respects the intellectual property rights of others and expects users to do the same.

1. Copyright Infringement Notification

If you believe your copyrighted work has been infringed upon, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy made under penalty of perjury

2. Designated Agent

DMCA notices should be sent to:

DMCA Agent
Prevail Food Market
1247 Market Street
San Francisco, CA 94103
Email: [email protected]
Phone: +1 (555) 234-7890

3. Counter-Notification

If you believe material was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

4. Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

5. Safe Harbor

We comply with the safe harbor provisions of the DMCA and will respond to valid takedown notices promptly.

Cookie Preferences

We use different types of cookies to enhance your experience on our website. You can manage your preferences below:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Essential Cookies (Required)

Analytics Cookies

These cookies help us understand how visitors use our website by collecting and reporting information anonymously.

Analytics Cookies

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Marketing Cookies

Functional Cookies

These cookies remember your preferences and provide enhanced, personalized features.

Functional Cookies

More Information

For detailed information about cookies and how we use them, please see our Privacy Policy.